Rescheduling: When you schedule your appointment you’ll receive a confirmation email that contains the details of your session with our team. Inside that confirmation email there’s a link where you can reschedule your session at anytime up to 24 hours before your scheduled session time. After that, your session is locked in and cannot be changed nor refunded.
Refunds: We will issue a full refund up to 24 hours before your session. There are no refunds after the service has been rendered. Cancellations can be made by sending an email to support@videocreators.com.
Late Shows: If you’re late to your meeting, our strategists will wait for 15 minutes after the start of your scheduled meeting for you to arrive. After that, they are free to leave the meeting. There are no refunds for arriving late nor will the strategist be able to extend your meeting longer than the scheduled time due to other meetings that may be scheduled after yours.
Our Guarantee: If, at the end of your consultation, you don’t feel like you have the strategy you need to double your channel growth in the next 12 months, we’ll give you your money back and provide whatever additional information you might need to get there. Just let your strategist know at the end of your session.