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My team responds to your support tickets as quickly as possible. Usually it's within the same day, but due to travel and weekends, a response may sometimes take a bit longer. Thanks for your patience!
- Tim Schmoyer
Before you contact us with your YouTube question, please be aware that we not YouTube tech support. We have no authority to change or fix anything with your YouTube account (although, it would be really cool if we did!).
Also, we would love to personally respond to each and every YouTube question you have, but due to the volume of questions we receive and the balance we strive to achieve with work and family, we may not be able to do so. Sorry!
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